Terms and Conditions


All bridal booking require a £50 deposit to secure your booking and chosen date, for any other booking the fee is £20.

All deposits are non-refundable and non-transferable.

If your wedding is postponed or cancelled due to COVID-19 or any other emergency, deposits remain non-refundable, however, deposits will be transferred to a new date if capacity allows.

Any bridal cancellations made less than 30 days before the event date will remain chargeable and the full balance will still be due.

The deposit is payable with one week of receiving your quote or invoice. If this not received your date will be released.

A mileage fee also applies for all bookings.

The balance of the entire bridal party booking (including travel costs) will need to be paid in full,  four weeks before the event. Payment can be made by BACS, card or cash.

If the payment is not received in full this may result in your booking being cancelled.

Trials are highly recommended for all events. If you choose not to have one before your wedding or event you will only have time on your day for one look to be created with no furthers changes.

Airbrush make-up is a chargeable extra.

At the time of the trial, I shall require the exact number of people in the bridal party that require my services. If the number is then reduced, the initial charge still applies. Any additional application of makeup for non-bookings (including lashes) is a chargeable extra.

All make-up will need to be removed and skin must be clean and clear of any product before all bookings. If this is not complete at the time of your appointment and or on the wedding day this may incur extra fee being charged or your make-up not being completed.

All clients must inform the make-up artist of issues that may affect the use of any equipment or products. This includes but is not limited to sensitive, allergies and medical conditions.

A stay on services is also available for touch-ups and reapplication. Please contact Roberta for a personalised quote as this is a chargeable extra.

RAO Make-up, Roberta Owen is insured by Salon Gold.